A button links you directly to the guest's Profile screen where complete guest demographics are stored.ĭetails: Particulars about the guest's stay, including arrival and departure dates, room and rate information, payment method, credit cards, and packages. Header: Information about the guest and the guest's company, travel agent, group, and membership affiliation's.
The Reservation screen is made up of the following sections: Once the screen refreshes, the change you made is reflected in the reservation displayed to the other user. Once you have saved the change, a message informs the other user that the reservation has been updated and their screen will be refreshed. If another user attempts to make a change while the reservation is locked, a message informs the other user that the record is being changed by another user the message provides information that identifies you, your department, and the workstation at which you are working. Once you begin making a change, the reservation is locked for editing. Note: Changes may be made to a specific reservation by only one OPERA user at a time. button), profile or rate informationautomatically fills the appropriate fields on the Reservation screen. button) or from the Rate Query Details screen (by selecting the Resv. When you access this screen from the Profile Search screen (by selecting the New Resv.
The Reservation screen is used to complete reservations for individual guests, travel agents, groups, source, and companies. If you have permission to view and edit profiles, you may access any profile, regardless of the property at which it was created. (In Sales and Catering environments, you may also access events for properties other than your log-in property.) Profiles (including contact and account profiles), are considered to be 'global' across properties. (When the OPS/OPC Sales and Catering license is also active, up to 10 recently used contacts, events, and accounts are additionally available.) In multi-property environments, (when the OPP_MHOT Multi-Property PMS add-on license code is active), you may access business blocks and reservations at properties other than your log-in property if you have appropriate permissions at those properties.
Note: The Recently Used feature (available when the General>Recent Used Records Menu application parameter is set to Y) allows you to quickly access up to 10 of the last-used (created, opened, or changed) profiles, reservations, contracts and business blocks from the main OPERA menu bar.
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